What Shop App

Aug 31, 2020. Shop men's and women's shoes, clothes, & sneakers in the adidas shopping app ASOS Shop 850+brands, latest trends & new in, get your daily fashion fix on our app. Enjoy millions of the latest Android apps, games, music, movies, TV, books, magazines & more. Anytime, anywhere, across your devices.

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From checkout to delivery, Shop elevates the entire customer experience and drives repeat business to give you an edge. The best part? It’s free.

Boost conversion with Shop Paydisclaimer

To enable Shop Pay, your store needs to use Shopify Payments. Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information so that they can complete their transaction faster the next time they are directed to the Shopify checkout. This can save your customers time when they check out, especially if they've already. Sep 11, 2019.

Shop Pay drives sales while offsetting carbon emissions at no cost. And since your store already comes with Shop Pay, simply activate it in your admin to let customers speed through checkout.

Previously called Shopify Pay, Shop Pay has up to 18% higher conversion rates across devices for returning customers. Shop Pay is only available to merchants who are eligible for Shopify Payments.

Lift conversion by 18% for returning customers

Shop Pay increases conversion because your customers’ checkout info is automatically saved across devices.

Offer 4x faster checkout

Once you’ve activated Shop Pay in your admin, customers can check out securely and with a tap.

Trusted by 30 million shoppers

People all over the world use Shop Pay to check out at their favorite stores quickly and safely.

This animation shows an overview of Shop. The first highlight is shopping recommendations, where different shoes from All Birds are displayed within Shop. The next highlight is Shop's ability to show local stores, to emphasize it's easy for people to buy close to home. Next highlight is Shop Pay, which lets customers check out fast. Checkout happens quickly because all payment info is securely saved. The last highlight is order tracking, which happens conveniently in Shop. The final screen is a purple background and the Shop logo with two buttons directing to the Apple App Store and Google Play Store.

Need to activate Shop Pay?

Brands that use Shopify

Shop App features

Shop is shown on a mobile device with a map of northern Europe and a purple line following a package’s journey. The route starts at the warehouse in Denmark, then ends in Berlin at the destination. This is to show Shop’s order tracking abilities.

Reduce support debt with real-time tracking

Your customers can track orders, access return policies, and find theirreceipts from inside Shop. This transparency builds trust and strongcustomer relationships, all while helping you spend less time searchingfor orders.

Help your customers track their orders and make Shop’s notificationseasily accessible on your Order Status Page.

Shop is shown on a mobile device with a map of northern Europe and a purple line following a package’s journey. The route starts at the warehouse in Denmark, then ends in Berlin at the destination. This is to show Shop’s order tracking abilities.

Keep your brand top of mind

Shop is a powerful mobile space that serves spam-free recommendations, justfor Shopify stores. This built-in feed makes it easy for customers tobrowse the latest and filter by location, all while prompting repeat businessfor you.

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On a mobile device, the 'Shops' tab is highlighted within Shop. Under a category labeled 'Recommended for you' is a collection of vintage earrings from a store called 'Thrifty Thieves.'

Shop video demo

Shop resources

Help docs

Get practical resources to learn more about Shop.

Visit the Help Center

Support

Reach out to our support team by phone or email.

Contact support

Blog

Discover why we built Shop and how it can help your business.

Read about Shop on the blog

We’re creating a Shop merchant community.

Sign up to stay in the loop with product development and share feedback with our team.

Thanks! We’ll be in touch.

This page was printed on Sep 14, 2020. For the current version, visit https://help.shopify.com/en/manual/payments/accelerated-checkouts/shop-pay.

Note

To enable Shop Pay, your store needs to use Shopify Payments.

Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information so that they can complete their transaction faster the next time they are directed to the Shopify checkout. This can save your customers time when they check out, especially if they've already opted in to Shop Pay on any Shopify store. If your store offers a local pickup or delivery option, then customers can choose the option during checkout with Shop Pay.

A customer must enter an email address at checkout in order to save this information. Customers checking out using a phone number in the contact field won't be offered the Remember me prompt to save their information. Learn more about accelerated checkouts.

The customer’s shipping and billing information is securely stored on Shopify’s PCI compliant servers and is only shared with your store if an order is placed. If your customers have questions about how Shop Pay works, or how their data is stored, then you can send them to the Shop Pay Help page.

For every order purchased through Shop Pay, Shopify offsets all delivery emissions.

Note

Only stores using Shopify Payments can use this feature. For a list of supported countries, refer to Shopify Payments requirements.

Supported languages

Shop Pay is available in the following languages:

  • Chinese (Simplified)
  • Chinese (Traditional)
  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Norwegian (Bokmål)
  • Polish
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Malay
  • Spanish
  • Swedish
  • Thai
  • Turkish

Customer experience

When a customer is checking out, and they've entered their shipping, billing, and credit card information, they can save their information by entering their mobile phone number and opting in.

Note

If your checkout does not require a shipping address, then your customers are not asked to opt in to Shop Pay.

The next time the customer goes to check out, they are taken to the order review page. When they click Authorize purchase, they receive a unique 6-digit code in a text message. Then, they are prompted to enter the code on the checkout page. After they enter the code, the order is processed.

If a customer returns to your store using the same device, they can check out without using an SMS confirmation. During checkout, the customer is redirected to Shop Pay to verify their information before returning to checkout to complete the purchase. If your store offers a local pickup or delivery option, then customers can choose the option during checkout with Shop Pay.

After customers opt in to Shop Pay and complete the SMS verification, they can use their saved information on any Shopify checkout that has the feature enabled. They don't need to verify themselves again.

If a customer wants to change the phone number on their Shop Pay account, then they need to opt out of Shop Pay with their current registered phone number, and create a new account with the new phone number.

If your customer has any questions about using Shop Pay, then they can visit Shop Pay Help.

Enable Shop Pay

Download
  1. From your Shopify admin, go to Settings > Payments.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.
  1. In the Shopify Payments section, click Manage.

  2. In the ACCELERATED CHECKOUTS section, check Shop Pay.

  3. Click Save.

App Store Download

Your customers can now use Shop Pay to check out on your store.

Disable Shop Pay

  1. From your Shopify admin, go to Settings > Payments.

Whatsapp Application

  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.

Whatsapp App Download

  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Payments.

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  1. In the Shopify Payments section, click Manage.

  2. In the ACCELERATED CHECKOUTS section, uncheck Shop Pay.

  3. Click Save.

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