If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.
If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:
2 days ago Free standalone apps that are companions to paid web-based tools do not need to use Apple's in-app purchase system so long as there is no purchasing inside the app or calls to action for. And while these apps cover a diverse array of categories—entertainment, creativity, productivity, and so on—they share one common trait: All of them can be downloaded from Apple’s App Store.
Connect to Wi-Fi
If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac, or on your Apple Watch.
To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.
Pause and restart the app download
When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.
Restart your device
If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.
How To Download Apps Not In The App Store
If you delete an app, you might lose the content associated with it.
Get more help
Apps Not Showing In App Store
If you still have issues with apps on your device, contact Apple Support.